Individuals /Families /Businesses
Experience secure personalized telehealth visits from your phone or computer. TeleXpress Urgent Care provides personalized care without waiting rooms or unnecessary delays.You don't have to be a Tennessee resident, you just need to be physically located in Tennessee at the time of your visit. Whether you live, work or just passing through, if you’re in Tennessee we can see you.
901-730-7800
© TeleXpress Urgent Care All rights reserved.
About
Experience the convenience of a secure healthcare visit from a location of your choice. Our urgent care service allows you to book an appointment for personalized care, efficiently and professionally.
TeleXpress Urgent Care was created to provide convenient reliable and professional telehealth services when you need care.
I am a military veteran and a board-certified Family Nurse Practitioner with nearly 10 years of experiences as a Family Nurse Practitioner and over 17 years in healthcare primarily in urgent care settings. TeleXpress Urgent Care combines real world urgent care experience with the convenience of telehealth offering patients’ timely treatment and education without long waits or unnecessary visits. My approach is straightforward patient centered and respectful of your time. If you're seeking general urgent care or occupational healthcare and employer services,
TeleXpress Urgent Care is here to help you take care of your health quickly and professionally offering solutions to individuals’ families and businesses.Disclaimers:
TeleXpress Urgent Care operates by scheduled appointments only. This is not a 24/7 or on demand services.
This service is intended for non-emergency medical concerns ONLY.
For medical emergencies, call 911 or go to the nearest emergency department.
Services
Evaluation of Common Illnesses & Infections• Allergies, Cold, and Flu symptoms
• Sore throat or strep symptoms
• Sinus infections and sinus pressure
• Upper respiratory infections
• Allergies and hay fever
• Ear discomfort
• Pink eye
• Viral illnesses
• Rashes
• Poison ivy
• Insect bites and tick bites
• Shingles
• Fungal infections
• Skin infections
• Urinary tract infections
• Yeast infections
• Nausea, vomiting, Diarrhea
• Mild abdominal discomfort
• Acid reflux symptoms
• Neck or back strain
• Minor joint pain
• Muscle pain
Employers & EmployeesTeleXpress Urgent Care provides virtual occupational health services designed to keep your workforce healthy, compliant, and productive.• Acute illness visits for employees
• Pre-employment medical history review
• DOT Physical Readiness VisitTelehealth can be incredibly valuable to prepare drivers ahead of time. Designed by a provider who has performed 400+ DOT physicals, this service helps drivers avoid failed or delayed certification due to preventable issues. This includes:• Review of medical history and medications
• Blood pressure optimization guidance
• Diabetes readiness review
• Sleep apnea documentation guidance
• Cardiac history clearance preparation
• Vision and hearing readiness counseling
• Required paperwork checklist
• Medication compliance review
• Education on what NOT to do before the exam
How It Works
1. Reach Out
Patients can request a visit by phone, text, or email. No patient portal or complicated setup required2. Appointment Confirmation
Your visit is confirmed and scheduled, and you’ll receive a confirmation with your appointment time and next steps.3. Complete Electronic Consent
Before your visit, you’ll receive a secure electronic consent form (Electronic style) to review and sign. This ensures privacy, clarity, and a smooth visit experience.4. Join Your Video Visit
At your scheduled appointment time, you’ll receive a secure video visit link via text or email. Visits are conducted using HIPAA-compliant video platform.
No app downloads are required—just click the link and join from your phone, tablet, or computer.5. Get Care & Next Steps
You’ll meet one-on-one with your provider, discuss your concerns, and receive a treatment plan. Prescriptions and follow-up instructions are provided as appropriate6. Payment: $50 per visit
While we do not bill insurance, our self-pay pricing is comparable to standard co-pays.
We also offer membership plans and employer subscriptions for organizations seeking convenient, reliable workforce care solutions to keep their fleet on their feet.
Contact
Have a question or need more information? Please fill out the form below and we will get back with you within 24hrs.
*By providing your phone number, you consent to receive text messages related to your visit, including appointment reminders and care instructions. Message and data rates may apply. Reply STOP to opt out.
We may communicate with patients via phone calls, secure video, and SMS text messaging for care-related purposes. Your information will only be used to manage your telehealth visit in accordant with our Privacy Policy.
Thank you for contacting TeleXpress
We have received your message and will get back to you within 24hrs
PRIVACY POLICYTeleXpress Urgent Care
Last Updated: 01/26/20261. Information We Collect
TeleXpress Urgent Care collects personal information that you voluntarily provide, including but not limited to:
• Name
• Phone number
• Email address
• Date of birth
• Medical information necessary to provide telehealth services
• Payment information (processed securely through third-party payment processors)
Information is collected through:
• Website forms
• Phone calls
• Text messages (SMS)
• Telehealth visits
• Verbal consent2. How We Use Your Information
We use your information to:
• Provide telehealth and urgent care services
• Communicate with you regarding appointments, care, follow-ups, and billing
• Send service-related text messages if you opt in
• Comply with legal, regulatory, and healthcare requirements3. Information Sharing
We do not sell, rent, or trade your personal information.
Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Your information may only be shared when necessary, with:
• Healthcare vendors involved in your care
• Payment processors
• Technology platforms used to deliver services
All such parties are required to protect your information.4. SMS Text Messaging Privacy
If you opt in to receive SMS messages from TeleXpress Urgent Care:
• Your phone number will only be used for communication related to your care or services
• SMS consent and phone numbers are not shared with third parties or affiliates
• Message frequency may vary
• Message and data rates may apply5. Your Choices
You may:
• Opt out of SMS messages at any time by replying STOP
• Request help by replying HELP
• Choose not to check the SMS consent box on our forms
• Contact us directly to update your communication preferences6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information, including HIPAA-aware practices for healthcare data.7. Contact Us
If you have questions about this Privacy Policy, contact us at:
Phone: 901-730-7800
Website: www.telexpressurgentcare.com📱 SMS TERMS & CONDITIONS
TeleXpress Urgent Care
SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you consent to receive SMS messages from TeleXpress Urgent Care, you may receive messages related to:
• Appointment scheduling or reminders
• Follow-up instructions
• Billing or payment notifications
• Service updates
Example:
“Hello, this is a reminder of your upcoming telehealth visit with TeleXpress Urgent Care on [Date] at [Time]. Reply STOP to opt out.”
Message Frequency
Message frequency may vary depending on your care needs.
You may receive up to 2 SMS messages per week related to appointments or account updates.
Potential Fees
Standard message and data rates may apply depending on your carrier and plan.
Opt-In Methods
You may opt in to receive SMS messages by:
• Verbally consenting during a phone conversation
• Submitting an online form with SMS consent checked
Opt-Out
You can opt out at any time by replying STOP to any SMS message.
You may also contact us directly to be removed.
Help
For assistance, reply HELP or contact us via our website.
Standard Messaging Disclosures
• Message and data rates may apply
• Message frequency may vary
• Reply STOP to opt out
• Reply HELP for assistance